Neo Access
Live captions on every attendee's phone. Their language. Their settings. No app required.
Neo Access is the participant-facing layer of the Neo Platform Suite. Attendees scan a QR code or open a link, choose their language, and receive live captions tuned to how they read best — font size, colors, contrast, and word-level highlighting on the spoken text. Designed to support WCAG 2.2 captioning standards, with nothing retained after your session ends.
How It Works
Scan
Attendees scan a QR code or open a link — no app to download, no account to create. The session opens directly in their browser on phone, tablet, or laptop.
Choose
Each attendee picks their preferred caption language from the available channels — and can switch languages at any time during the event.
Personalize
Font size, font color, background color, and contrast are adjustable in seconds. Word-level highlighting moves with the spoken audio so attendees can follow along easily.
Listen (Optional)
When Neo Voice is enabled for the session, attendees who'd rather listen than read can switch to natural-voice audio in their chosen language — from the same screen.
Technical Specifications
Browser-based access — no native app, no installation, no account required
Works on any modern phone, tablet, or laptop
QR code or shareable link entry, configurable per session
Per-attendee language selection, with mid-session switching
Adjustable font size for low-vision and high-vision readers
Customizable font and background colors with high-contrast presets
Word-level highlighting synchronized with spoken audio for easier reading
Settings apply instantly without leaving the live session
Designed to support WCAG 2.2 captioning standards
Receives input from Neo Scribe and Neo Translate in real time
Optional audio playback through Neo Voice from the same interface
Zero persistent data retention — captions and settings deleted when the session ends
Use Cases
Multilingual Public Consultation
A public consultation must reach citizens across languages, ages, and reading abilities — but installing an app is a barrier most attendees won't cross. Neo Access opens directly in any browser via QR code or link, lets each citizen choose their language, and adjusts text size and contrast for older participants and those with low vision — without forcing anyone through a download.
Conference with Multiple Language Audiences
A keynote delivered in English. Attendees from a dozen countries, each expecting captions in their own language. Pre-printing badges or distributing devices doesn't scale. Neo Access puts the captions on every attendee's own phone, in the language they pick, with their own readability settings — captured from a single QR code at the venue entrance.
Hybrid Event with Remote Viewers
Some attendees are in the room. Others are joining from home, on phones or laptops, in different languages. They expect the same access. Neo Access delivers identical captions, language selection, and personalization to in-room and remote attendees from the same link — with optional audio playback through Neo Voice for anyone who prefers listening.
Integration Points
Receives live captions from Neo Scribe in the original event language
Receives translated captions from Neo Translate in any target language
Plays back through Neo Voice for attendees who prefer audio over reading
Routed through Neo Connect for multi-language channel selection at scale
Frequently Asked Questions
No. Neo Access runs entirely in the browser. Attendees scan a QR code or open a link and the session opens immediately on phone, tablet, or laptop — no installation, no account, no friction.
Yes. Each attendee independently selects their preferred caption language from the channels active in the session, and can switch languages at any time during the event without losing their place.
Each attendee can adjust font size, font color, background color, and contrast directly within the live session. A word-level highlight follows the spoken audio so attendees can keep their place — particularly helpful for low-vision readers and second-language audiences.
Yes. The same link or QR code works for in-room attendees on their phones and remote attendees on laptops or mobile devices. Both groups receive identical captions, language options, and personalization.
Captions are deleted when the session ends. Personal settings (font, color, language) are stored locally on the attendee's device only — nothing is retained on our infrastructure. Nothing is used for AI training.
See Neo Access in Action
Send us a session you'd like to make accessible — a conference, a public consultation, a livestream. We'll set up a Neo Access link with your event's languages and accessibility presets so you can see exactly what your attendees would see, on their own devices. No commitment. No data retained.